Australian customer ordering forklift case

One of our regular customers from Australia co-operated with us again and ordered two diesel forklifts this time. This customer has been trusting our products for many years, and highly praised our product quality and after-sales service.

Order details
1.Diesel Forklift Truck 3.5 tonnes
2.Model: Diesel Forklift Truck
3.Capacity: 3.5 tonnes
4.Quantity: 1 set
5.Diesel Forklift Truck 16 Ton
6.Model: Diesel Forklift Truck
7.Capacity: 16 tonnes
8.Quantity: 1 set

Special Requirements
The customer has the following special requirements for the 16 Ton Diesel Forklift Truck:
1. Triple Door Rack: Equipped with triple door racks to meet the height requirement of the customer in specific working environments.
2.2.5 metre tine extension: Equipped with a 2.5 metre tine extension to better handle large loads.
3. Cummins engine: Cummins engine is used to ensure strong power and efficient operation.
4. Battery charging socket: Pay special attention to the design of the battery charging socket to ensure that it meets the customer’s usage habits and safety standards.
5. Operation panel in English: The operation panel should be in English version for customers’ convenience.

Production and Delivery: According to the special requirements of customers, we quickly adjust the production process to ensure that the forklift trucks can be delivered within the specified time. Our production team works closely with our technical support team to ensure that every detail meets our customers’ expectations.

Customer feedback: We received positive feedback from our customers after the forklifts were delivered. They were very satisfied with the performance of the forklift and our response to their specific needs, and particularly praised the performance of the triple-deck gantry and the Cummins engine.

This co-operation once again demonstrates our ability to meet the specific needs of our customers. We look forward to a long term relationship with this Australian customer and will continue to provide them with high quality products and services.