Deal: Customised Scissor lift solution for Maldives client

On the beautiful island of Maldives, there is a highly regarded wine supplier. With tourism booming, the company supplies high quality wines to the local catering industry. In order to improve the efficiency of their warehouse operations and to reduce the labour intensity of their employees, Ms. Cherielyn, as the head of purchasing, decided to look for a Scissor lift that could meet their specific loading requirements and, through the swllift.com platform, the company established their first cooperation with us by purchasing 3 Scissor lifts to provide a new Ms Cherielyn was in communication with us.

When communicating with Ms Cherielyn, she made it clear that the equipment needed for wine handling had to have a load capacity of 680kg and be able to provide a lifting height of 6 to 8 metres. This requirement was particularly important as the client needed to ensure that the equipment could carry heavy loads and meet the height requirements of the warehouse operation. As the company had not used a Scissor lift before, they did not have a good understanding of how the machine worked and how it operated, and needed more detailed technical support and solutions.

We provided the company with a customised Scissor lift solution based on their requirements. Our product engineers accurately calculated the load and lifting height required for the warehouse handling process and recommended the SWGTJZ0608 Scissor lift, which has a load capacity of 680kg and a lifting height of 6 to 8 metres, which was perfectly suited to the customer’s needs.

Throughout the process, our sales team introduced the features of the Scissor lift in detail, including how it can improve warehouse operation efficiency, reduce manual operation, improve safety and other advantages. The customer was very satisfied with our professionalism and targeted solutions and quickly decided to place an order for 3 units.

On 5 June 2024, Ms Cherielyn made her first enquiry, and on 6 June we quickly provided a detailed quotation, confirming the product parameters and delivery details. After further communication and confirmation with the customer, the customer completed the order confirmation and prepayment payment on 27th June. According to the agreement between both parties, the delivery method is CIF (Male Port, Maldives) and the products are shipped from Qingdao Port, China. The delivery process was smooth and ensured that the equipment arrived at the customer’s designated location on time.

Although this was the first time the company had used the Scissor lift, they were very pleased with the performance of the machine, which enabled them to move up to 680kg of wine with ease, improving the efficiency of the warehouse operation, reducing the reliance on manual labour and improving safety, Ms Cherielyn commented. Ms Cherielyn’s feedback is that the Scissor lift not only meets her operational needs, but has also made the warehouse a more organised place to work.

As the performance of the machine exceeded expectations, the company decided to purchase two more Scissor lifts, the same as the first order, to further improve the efficiency and safety of their warehouse operations. This repeat order not only strengthens our relationship with the customer, but also demonstrates our ability to create customised solutions for our customers.

This cooperation not only solved the practical needs of warehouse handling, but also won us a high degree of recognition from the customer. With the tailor-made Scissor lift solution, we have helped our customer to significantly improve the efficiency of their operations and to establish the basis for a long-term co-operation. As their supplier, we look forward to working with Ms Cherielyn in the future to continue to provide quality equipment and services to support their business development.

This cooperation case demonstrates our technical capabilities, customised services and precise grasp of customer needs, and we look forward to more similar cooperation opportunities to bring efficient and safe equipment solutions to more companies.