Customer story: Scissor-type aerial work platform and electric forklift truck for Georgian client

The company is a winemaking company located in Georgia, which is committed to providing high-quality wine production and brewing services. As an intermediary in the winemaking industry, the company not only focuses on product quality, but also on price competitiveness. In order to fulfil its daily warehousing and material handling tasks more efficiently, the company needed to purchase a number of high-performance aerial work platforms. Through our swllift.com platform, the company chose our scissor-type aerial work platforms and electric forklift trucks to enhance the efficiency and safety of its warehouse operations.

Mr Nikoloz Shekriladze, as the company’s managing director, took the initiative to contact us and clearly expressed the need for the equipment. According to the working environment of his warehouse, the customer would like to purchase two SWGTJZ1416 electric scissor and forklift aerial work platforms with one SWLLIFT-CPD30T electric forklift truck. The following are the main specifications requested by the customer:

Scissor-type aerial working platform

1. Model: SWGTJZ1416
2. Maximum load capacity: 227kg
3. Maximum platform height: 13.8 metres

4.Maximum working height: 15.8 metres

Electric Forklift

1.Model: SWLLIFT-CPD30T

2.Drive type: Seat-driven

3.Rated load: 3 tonnes

4.Maximum lifting height: 3 metres

As the customer pays special attention to the balance between quality and price when choosing equipment, we combined their specific needs when providing solutions to ensure that the equipment meets the work requirements while having a high cost performance.

Upon receiving the customer’s enquiry, we immediately provided Mr Nikoloz Shekriladze with a detailed quotation and ensured that all technical requirements were met. The customer was satisfied with the quality and configuration of the product and finally confirmed the order on 29th August. The equipment configuration was customised to ensure that the scissor-type aerial work platforms and forklift trucks could be adapted to the specific operating environment of the customer’s warehouse.

The customer also paid special attention to the price and delivery time of the equipment. As a middleman, the company has agents in China and long-term relationships with several suppliers, so they are very sensitive to price changes in the market. When communicating with Mr Nikoloz Shekriladze, we emphasised that our equipment not only guarantees high quality performance, but is also competitively priced, providing them with an advantageous market share.

In the end, Mr Nikoloz Shekriladze confirmed on behalf of the company two SWGTJZ1416 electric scissor-type aerial work platforms and one SWLLIFT-CPD30T electric forklift truck, with payment on T/T. Delivery was made on EXW terms, with the customer’s specified delivery location and mode of transport to be arranged by them.

After confirming the order, we quickly started the production process to ensure on-time delivery. The equipment was produced and successfully delivered to the customer within the specified time. The customer was very satisfied with the speed of delivery and the quality of the product.

Upon receipt of the equipment, Mr Nikoloz Shekriladze spoke highly of the performance of the scissor-type aerial work platforms and forklifts. The lifting height and load capacity of the scissor-type aerial work platforms are just right for warehouse operations, while the electric forklift trucks greatly improve the efficiency of material handling. Customers said that the stability of the equipment and the ease of operation greatly improved their work efficiency and reduced the cost of manual operation.

What’s more, the customer is very satisfied with the quality of our products and after-sales service, and said they will continue to pay attention to our products and plan to cooperate with us further in future projects. As the customer has several long-term cooperation projects, the company’s purchasing demand has a high potential and will be an important customer for our continuous cooperation in the future.

This successful cooperation demonstrates our ability to meet the customised needs of our customers, especially when it comes to providing intermediaries with competitively priced and high-quality equipment solutions. By providing Mr Nikoloz Shekriladze with two electric scissor-type aerial work platforms and one electric forklift, we have not only helped our customer to improve the efficiency of their warehousing, but also provided them with solid support for their daily operations. We look forward to a long term co-operation with the company and believe that there will be more opportunities for co-operation in the future to jointly promote the development of the equipment industry.